The check-in for DANAIR flights can be done online or at the airport.

Online check-in- is available starting 72 hours before the flight up to up to 12 hours before departure on our website or in the mobile app.

For passengers that haven`t booked a preferential seat, the online check-in implies the acceptance of a random seat allocated free of charge. If a passenger wishes to be seated on a specific seat, they can book it, by paying the respective fee, before finalizing the check-in.

The following passenger categories cannot check-in online:

- unaccompanied minors

- passengers transporting weapons

- passengers rejected at the entrance to the country or deported (INAD/ DEPU/DEPA)

- non-EU passengers on international flights, whose visa or residence permit for the country of destination must be checked at the check-in counter in the airport of departure

- passengers traveling with pets in cabin (PETC)

- passengers traveling to/ from Damascus.

Airport check-in is available starting with 2 hours before the flight, up to 40 minutes before departure. Starting with the winter season 2024- 2025, a fee will be charged for airport check-in as set out in the Taxes and tariff rules section.

The following passengers are exempted from the airport check-in fee:

- passengers for whom the online check-in option is restricted (categories listed above),

- passengers who have issued their boarding passes online but go to the check-in counters to drop-off their hold baggage

- passengers who have purchased the Premium fare package.

Passengers who have completed the online check-in and don`t travel with checked-in baggage can go directly to the boarding gate 40 minutes before departure.

Passengers with electronic boarding pass that also have checked-in baggage must be at the check-in desk at least 90 minutes before departure to drop-off the baggage.

Please note that check-in opening and closing times may vary depending on airport facilities. For specific details, please refer to the website of your departure airport.

Passengers that arrive after check-in closure can no longer be processed and will be declared no show, losing the right to board the respective flight.

Before accessing the boarding area, all passengers must undergo a security check performed by airport/authorities’ representatives. During this check, all passengers must go through a metal detector. Passengers with pacemakers or any type of metal implant who wish to avoid metal detector scan can advise the security personnel and they will undergo a manual check. In this situation a medical certificate is also necessary.

Your cabin baggage will be examined by X-ray scanning. All items containing metals, such as keys electronic devices, wallets will be scanned separately. If necessary the security personnel will request that you open your baggage for a visual/ manual inspection.

We recommend you always keep the following items with you (in the cabin baggage): medicine, cash and credit cards, personal ID, insurance policies, contracts and other important documents, jewellery, fragile items, and electronic devices (laptops, cameras, chargers).

We advise you to go through the security check as soon as you finish your check-in to ensure you are present in time for boarding. Any delays caused by security or passport control checks exempt us from any refunds in case of a missed flight.

Liquids, aerosols and gels

All liquids, aerosols and gels must be presented separately during the security check. They must be packed in a resealable transparent plastic bag that permits examination of the contents. They must be packed in containers of a maximum of 100 ml. And the total amount allowed in the cabin baggage should not exceed 1l. Baby food is exempt from this limitation.

Liquids, aerosols and gels exceeding 100 ml used for medical purposes, necessary during the flight, can be transported in the cabin baggage if you present the medical certificate.

To ensure flight safety, all passengers must respect the security measures issued by the International Civil Aviation Organization (ICAO) and those of the International Air Transport Association (IATA) regarding baggage transport.

Lithium batteries or rechargeable lithium batteries (commonly used in consumer electronic goods such as laptops, cell phones, watches, and cameras) can only be transported in the cabin baggage.

We recommend you follow the cabin crew`s instructions regarding storage and usage of these devices during the flight.

We reserve the right to refuse the transport of any passenger who does not comply with the safety regulations regarding dangerous goods.

The stroller is tagged and transported as hold baggage as part of the baggage allowance. If you want to transport checked-in baggage and a troller for an infant/toddler you will need to pay for an additional baggage. The stroller may be comprised of 2 or more pieces (frame+ seat+ +adaptors). If you have a compact stroller that folds to the dimensions 40x30x20 cm you can transport it in the cabin instead of the small carry-on baggage, following the same procedure as for the hand baggage (measure it in the sizer at the check-in desk/ boarding gate, tag it accordingly and place it under the seat in front of you or in the overhead compartment).

For a more comfortable experience through the airport, you can request to have your stroller tagged at the check-in desk but use it until you reach the aircraft.

To ensure an excellent flight experience we provide an array of services and facilities for your comfort:

· on board sales with a large variety of products, including duty free items. The payment can be done cash or with card in EUR or RON;

· extra leg room seats, subject to safety restrictions and availability;

· changing tables for infants in all lavatories;

· seats with reclinable backrest.

Our exceptional Cabin Crew, with an average of 8 years of expertise, will gladly assist you providing to a safe and delightful flight.

Certain items are restricted, regulated, or strictly prohibited on board our aircraft in accordance with international laws, aviation safety standards, and the regulations of your destination country.

You are strongly advised to check the cabin and checked baggage requirements below that contain important security information.

The following items are strictly prohibited on board and in checked baggage:

1. Guns, firearms and other devices that discharge projectiles — devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:

• Firearms of all types, such as pistols, revolvers, rifles, shotguns,

• Toy guns (including recreational guns such as paint ball guns), replicas and imitation firearms capable of being mistaken for real weapons,

• Component parts of firearms, excluding telescopic sights,

• Compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns,

• Signal flare pistols and starter pistols,

• Bows, cross bows and arrows,

• Harpoon guns and spear guns,

• Slingshots and catapults;

2. Stunning devices — devices designed specifically to stun or immobilise, including:

• Devices for shocking, such as stun guns, tasers and stun batons,

• Animal stunners and animal killers,

• Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays;

3. Explosives and incendiary substances and devices — explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:

• Ammunition,

• Blasting caps,

• Detonators and fuses,

• Replica or imitation explosive devices,

• Mines, grenades and other explosive military stores,

• Fireworks and other pyrotechnics,

• Smoke-generating canisters and smoke-generating cartridges,

• Dynamite, gunpowder and plastic explosives,

• Flammable liquids, flammable solids and substances that cause a chemical reaction,

• Paint, turpentine, white spirit and paint thinner,

• Alcohol with an ABV of more than 70% (140% proof),

• Toxic or infectious substances (for example, acids and alkalis, ‘wet’ batteries, bleach, poisons, infected blood, and bacteria and viruses),

• Radioactive material, including medicinal or commercial isotopes,

• Corrosives, including mercury, vehicle batteries, and parts which have contained fuel,

• More than one litre in total of edible oil (for example, olive oil),

• Lithium ion battery-powered vehicles (including segways and hoverboards) other than any wheelchair or mobility equipment that meets our regulations,

• Smart bags which the lithium battery has not been removed from,

• Fire extinguishers (except as authorised by fire procedures and as emergency equipment on the plane),

• Lighters and firelighters with a flammable liquid reservoir containing unabsorbed liquid fuel (other than liquefied gas), lighter fuel and lighter refills,

• Non-safety matches (“Strike anywhere” matches),

• Christmas crackers,

• Energy-saving light bulbs,

• Items with internal combustion engines.

We may refuse to carry items that we reasonably determine to be unsuitable for transport, including those that:

• Are dangerous or pose a safety risk;

• Are unsuitable due to their weight, size, shape, or nature; or

• Are fragile or perishable.

Additionally, the following items must not be carried on board, but may be carried as part of your checked baggage:

Objects with a sharp point or sharp edge — Objects with a sharp point or sharp edge capable of being used to cause serious injury, including:

• Items designed for chopping, such axes, hatchets and cleavers,

• Arrows and darts,

• Ice skates, ice axes and ice picks,

• Lockable or flick knives with blades of more than 6cm, ceremonial or religious knives and hunting knives made of metal or any other material strong enough to be used as a potential weapon, craft knives and utility knives and scrapers,

• Knives with blades of more than 6cm,

• Meat cleavers,

• Razors and razor blades (except safety or disposable razors with enclosed blades and razor heads held in plastic compartments),

• Box cutters,

• Scissors with blades of more than 6cm, as measured from the fulcrum,

• Martial arts equipment with a sharp point or sharp edge, including throwing stars,

• Sabres, swords and swordsticks,

• Scalpels, crampons, grappling irons, hooked bars of iron and plates with iron spikes used in mountaineering,

• Harpoons and spears,

• Tools that have the potential to be used as a pointed or edged weapon such as drills, drill bits, box cutters, utility knives, saws, screwdrivers, crowbars, hammers, pliers, wrenches, spanners or blow torches,

• Ski poles and walking or hiking poles.

Any sharp objects in your checked-in luggage should be securely wrapped to prevent injury to any staff who need to handle it.

Workmen's tools — tools capable of being used either to cause serious injury or to threaten the safety of aircraft, including:

• Crowbars,

• Drills and drill bits, including cordless portable power drills,

• Tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels,

• Saws, including cordless portable power saws,

• Blowtorches,

• Bolt guns and nail guns,

• Hammers, pliers, wrenches and spanners.

Blunt instruments – objects capable of being used to cause serious injury when used to hit, including:

• Baseball and softball bats,

• Clubs and batons, such as billy clubs, blackjacks and night sticks,

• Martial arts equipment (for example, knuckledusters, coshes, flails),

• Tennis rackets, squash rackets and so on,

• Cricket bats,

• Hockey sticks, hurley sticks and lacrosse sticks,

• Kayak and canoe paddles,

• Skateboards,

• Billiard, snooker and pool cues,

• Darts,

• Fishing rods.

Always check local country, airport and airline rules before you fly.

If you require clarification regarding applicable regulations or need prior airline approval to travel with restricted or controlled items, please contact us in advance of your journey.

In Romania - Check with the Romanian CAA

In the UK - Check with the UK Civil Aviation Authority (CAA)