A. SERVICES INCLUDED IN THE FARE


1x Small Cabin Baggage (SCB) weighing a maximum of 10 kg and with dimensions of 40cm x 30cm x 20cm (duty-free items OR laptop OR handbag OR similar)


1 x Small Checked Baggage (SBAG) weighing a maximum of 23 kg each and with dimensions of 100cm x 80cm x 30cm.


Infant: 1 x Checked Baggage weighing a maximum of 23 kg OR 1 or 2-piece stroller.

B. ADDITIONAL SERVICES


1. SPECIAL CATEGORY PASSENGERS (SCP)

Name of the additional service Fee Maximum number Additional details
Unaccompanied Minor (UMNR) 70-90 EUR 4 Flights to/from Spain- 70 EUR
Flights to/from Ireland- 70 EUR
Flights to/from Great Britain- 80 EUR
Flights to/from Belgium- 85 EUR
Flights to/from Italy- 90 EUR
Flights to/from France- 70 EUR
Flights to/from Germany- 100 EUR
Fee / flight segment / passenger
Passenger in a wheelchair (medium mobility - WCHR) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (limited mobility - WCHS) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (completely immobile - WCHC) 0 ≤ 2
Infant (INFT) 30 EUR A319: 15
A320: 20
Pregnant passenger (PREG) 0 -
Blind passenger (BLND) 0 -
Passenger with hearing impairments (DEAF) 0 -
Passenger with intellectual or developmental disabilities (DPNA) 0 -
Escorted deportee passenger (DEPA) Special fare, including for the escort 2 The request should be submitted in writing through the contact form.
Non-escorted deportee passenger (DEPU) Special fare 10 The request should be submitted in writing through the contact form.

2. BAGGAGE & EXTRAS

Name of the additional service Fee Maximum number Additional details
Big cabin baggage (BCBG) 30 EUR 1 / passenger Available starting March 18th 2024
Maxim 10 kg and 55cm x 40cm x 20cm/baggage
In total we accept:
144 pieces- A320
115 pieces -A319
Excess weight or additional checked baggage (EXBG) 30 EUR - Fee / flight segment / passenger / piece
Bike(BIKE) 50 EUR 4 Fee / flight segment / passenger / piece
Sports equipment (SPEQ) 45 EUR 4 Fee / flight segment / passenger / piece - 124cm x 180cm x 84cm
Hunting or sports shooting firearm (WEAP) 60 EUR 1 container with a maximum of 2 firearms + 5 kg of ammunition Fee / flight segment / passenger / piece
Preferential standard seat 10 EUR - Fee / flight segment / passenger
Preferential front row seat (rows 1-4) 15 EUR - Fee / flight segment / passenger
Preferential emergency exit seat (including seats 1C/1D) 25 EUR - Fee / flight segment / passenger

3. Pets

Name of the additional service Fee Number maxim Additional details
Pets in the hold - 32 kg (AVIH) 80 EUR 3 Fee / flight segment / animal - crate: 120cm x 80cm x 80cm
Excess weight - Pet in the hold (EXAV) 30 EUR < 50kg Fee / flight segment / animal
Pet in cabin (PETC) 50 5 Fee / flight segment / animal - crate: 8kg / 25.5cm x 40cm x 40cm
Service dog (SVAN) 0 - The passenger must present a certificate for the dog and a medical certificate for themselves.

4. FEES AND TERMS FOR CHANGES AND CANCELLATIONS

Service

Fee

Additional details

Date or Route Modification


  • -No fee if the modification is made within the first 24 hours of issuance.

  • -30 EUR + fare difference if the modification is made up to 7 days prior to the departure date.

  • -50 EUR + fare difference if the modification is made between 7 days and 6 hours prior to the scheduled departure time.


Fee / Flight segment / passenger;

Downgrading to a lower class is not allowed.

Modifications can be made up to 6 hours before the scheduled departure time.


Name Change

  • -No fee if the change is made within the first 24 hours of issuance.

  • 40 EURO

Fee / Flight segment / passenger;

Modifications can be made up to 6 hours before the scheduled departure time.

Voluntary Cancellation


  • -No penalty if the cancellation is made within the first 4 hours of ticket issuance.

  • -50% of the total cost if the cancellation is made up to 7 days prior to the departure date.

  • -Non refundable if the cancellation is requested with less than 7 days before the scheduled departure time.


Voluntary cancellations should be requested on the contact form available on our website.

Duplicate Ticket Cancellation


  • -No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket.

  • -10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance.


Cancellations can be made up to 24 hours prior to the departure time. In case of cancellation, the value of the cheaper ticket will be refunded according to the airline's policies and regulations.

FARES AND TARIFF RULES VALID FOR RESERVATIONS WITH TRAVEL DATE STARTING OCTOBER 27TH 2024

For bookings with travel starting with October 27th 2024, regardless of the issuing date, the passengers can choose between three fare bundles as follows:

LIGHT SMART PREMIUM
-Lowest price
-Small Cabin Baggage (40cm x 30cm x 20cm)
-Free online check-in 72H in advance
-Seat Selection (except seats located near the emergency exits)
-Small Cabin Baggage (40cm x 30cm x 20cm)
-One 23KG checked-in bag
-Free online check-in 72H in advance
-Seat Selection including premium seats
-Small Cabin Baggage (40cm x 30cm x 20cm)
-Large Cabin Bag (55cm x 40cm x 20cm)
-One 32 KG checked bag
-Free online check-in 72H in advance
-Free airport check-in
-Date or route change without penalty

1. SPECIAL CATEGORY PASSENGERS (SCP)

Name of the additional service Fee Maximum number Additional details
Unaccompanied Minor (UMNR) 70-90 EUR 4 Flights to/from Spain- 70 EUR
Flights to/from Ireland- 70 EUR
Flights to/from Great Britain- 80 EUR
Flights to/from Belgium- 85 EUR
Flights to/from Italy- 90 EUR
Flights to/from France- 70 EUR
Flights to/from Germany- 100 EUR
Fee / flight segment / passenger
Passenger in a wheelchair (medium mobility - WCHR) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (limited mobility - WCHS) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (completely immobile - WCHC) 0 ≤ 2
Infant (INFT) 30 EUR A319: 15
A320: 20
Pregnant passenger (PREG) 0 -
Blind passenger (BLND) 0 -
Passenger with hearing impairments (DEAF) 0 -
Passenger with intellectual or developmental disabilities (DPNA) 0 -
Escorted deportee passenger (DEPA) Special fare, including for the escort 2 The request should be submitted in writing through the contact form.
Non-escorted deportee passenger (DEPU) Special fare 10 The request should be submitted in writing through the contact form.

2. BAGGAGE & EXTRAS

Name of the additional service Fee Maximum number Additional details
Big cabin baggage (BCBG) 30 EUR 1 / passenger Available starting March 18th 2024
Maxim 10 kg and 55cm x 40cm x 20cm/baggage
In total we accept:
144 pieces- A320
115 pieces -A319
Excess weight or additional checked baggage (EXBG) 30 EUR - Fee / flight segment / passenger / piece
Bike(BIKE) 50 EUR 4 Fee / flight segment / passenger / piece
Sports equipment (SPEQ) 45 EUR 4 Fee / flight segment / passenger / piece - 124cm x 180cm x 84cm
Hunting or sports shooting firearm (WEAP) 60 EUR 1 container with a maximum of 2 firearms + 5 kg of ammunition Fee / flight segment / passenger / piece
Preferential standard seat 10 EUR - Fee / flight segment / passenger
Preferential front row seat (rows 1-4) 15 EUR - Fee / flight segment / passenger
Preferential emergency exit seat (including seats 1C/1D) 25 EUR - Fee / flight segment / passenger
Airport check-in 15 EUR - Fee / flight segment / passenger

3. Pets

Name of the additional service Fee Number maxim Additional details
Pets in the hold - 32 kg (AVIH) 80 EUR 3 Fee / flight segment / animal - crate: 120cm x 80cm x 80cm
Excess weight - Pet in the hold (EXAV) 30 EUR < 50kg Fee / flight segment / animal
Pet in cabin (PETC) 50 5 Fee / flight segment / animal - crate: 8kg / 25.5cm x 40cm x 40cm
Service dog (SVAN) 0 - The passenger must present a certificate for the dog and a medical certificate for themselves.

FEES AND TERMS FOR VOLUNTARY CHANGES AND CANCELLATIONS

LIGHT SMART PREMIUM
Date or route change
- No fee if the change is made within the first 24 hours of issuance
- 30 EUR /passenger/flight + fare difference if the change is made up to 7 days prior to the departure date
- 50 EUR/passenger/flight + fare difference if the change is made between 7 days and 6 hours prior to the scheduled departure time

Name change
- No fee if the change is made within the first 24 hours of issuance
- 40 EUR/passenger/flight

Voluntary Cancellation
- No penalty if the cancellation is made within the first 4 hours of ticket issuance.
- Non-refundable if the cancelation is requested later than 4 hours ofter issuance
- Additional services are non-refundable

Duplicate Ticket Cancellation
- No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket
- 10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance
- Refund requests for duplicate tickets must be registered up to 6 hours before departure
Date or route change
- No fee if the change is made within the first 24 hours of issuance
- 30 EUR /passenger/flight + fare difference if the change is made up to 7 days prior to the departure date
- 50 EUR/passenger/flight + fare difference if the change is made between 7 days and 6 hours prior to the scheduled departure time

Name change
- No fee if the change is made within the first 24 hours of issuance
- 40 EUR/passenger/flight

Voluntary Cancellation
- No penalty if the cancellation is made within the first 4 hours of ticket issuance.
- Non-refundable if the cancelation is requested later than 4 hours ofter issuance
- Additional services are non-refundable

Duplicate Ticket Cancellation
- No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket
- 10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance
- Refund requests for duplicate tickets must be registered up to 6 hours before departure
Date or route change
- No penalty
- Fare difference, if any, will be collected

Name change
- No fee if the change is made within the first 24 hours of issuance
- 40 EUR/passenger/flight

Voluntary Cancellation
- No penalty if the cancellation is made within the first 4 hours of ticket issuance.
- 50% of the ticket cost, except the bundle fee, regardless if the Premium package was booked from the moment of issuance of through bundle upgrade, if the cancellation is made up to 7 days prior to the departure date.
- Non refundable if the cancellation is requested with less than 7 days before the scheduled departure time.
- Additional services are non-refundable

Duplicate Ticket Cancellation
- No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket
- 10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance
- Refund requests for duplicate tickets must be registered up to 6 hours before departure

For all tariff bundles the changes (date, route, name) can be done up to 6 hours before departure. On round-trip bookings name changes apply to the entire itinerary and cannot be done if the first segment is in the past, even if the segment was not used.

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FAQs

Find answers to your questions quickly and easily!

After you have paid for your reservation, a confirmation will be displayed on your screen and sent to you by email.

Whether you want to enjoy the view from a window seat, take advantage of the flexibility of an aisle seat, or simply show the whole family together, you can select the seats you want when you book your tickets. Seat selection is possible on the company's website, in the "Menu" -> "Reserve seats" section.

In case of a voluntary change, the previously paid place is not transferred for the new flight date. The amount previously paid for the seat reservation non-refundable.

To change your ticket, depending on the type of fare applied, you will pay a change fee. If you change your ticket to a higher class, you will also pay the difference between the original fare and the new fare, provided there are seats available.