FARES AND TARIFF RULES VALID FOR RESERVATIONS ISSUED STARTING DECEMBER 20TH 2023

A. SERVICES INCLUDED IN THE FARE


1x Small Cabin Baggage (SCB) weighing a maximum of 10 kg and with dimensions of 40cm x 30cm x 20cm (duty-free items OR laptop OR handbag OR similar)

1 x Small Checked Baggage (SBAG) weighing a maximum of 23 kg each and with dimensions of 100cm x 80cm x 30cm.

Infant: 1 x Checked Baggage weighing a maximum of 23 kg OR 1 or 2-piece stroller.

B. ADDITIONAL SERVICES


1. SPECIAL CATEGORY PASSENGERS (SCP)

Name of the additional service Fee Maximum number Additional details
Unaccompanied Minor (UMNR) 70 EUR 4 Fee / flight segment / passenger;
- The unaccompanied minor fee will be charged if passengers of nationalities other than Romanian, aged between 14 and 18, request assistance at the airport. Unaccompanied minors aged between 12 and 18 traveling on domestic flights within Romania will not pay the unaccompanied minor fee unless they request airport assistance.
Passenger in a wheelchair (medium mobility - WCHR) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (limited mobility - WCHS) 0 WCHR + WCHS ≤ 5
Passenger in a wheelchair (completely immobile - WCHC) 0 ≤ 2
Infant (INFT) 30 EUR A319: 15
A320: 20
Pregnant passenger (PREG) 0 - - Up to the 28th week of pregnancy: No special requirements or restrictions.
- Between weeks 28-36 of pregnancy: A medical fitness-to-fly certificate is required.
- Flying is prohibited after 36 weeks of pregnancy.
Blind passenger (BLND) 0 -
Passenger with hearing impairments (DEAF) 0 -
Passenger with intellectual or developmental disabilities (DPNA) 0 -
Escorted deportee passenger (DEPA) Special fare, including for the escort 2 The request should be submitted in writing through the contact form.
Non-escorted deportee passenger (DEPU) Special fare 10 The request should be submitted in writing through the contact form.
Passenger assistance upon arrival (MAAS) 50 4 Greeting and accompanying passenger upon arrival

2. CHECKED BAGGAGE

Name of the additional service Fee Maximum number Additional details
Excess weight or additional checked baggage (EXBG) 30 EUR - Fee / flight segment / passenger / piece
(EXBG)
Bike(BIKE) 50 EUR 4 Fee / flight segment / passenger / piece
Sports equipment (SPEQ) 45 EUR 4 Fee / flight segment / passenger / piece - 124cm x 180cm x 84cm
Hunting or sports shooting firearm (WEAP) 60 EUR 1 container with a maximum of 2 firearms + 5 kg of ammunition Fee / flight segment / passenger / piece
Preferential standard seat 10 EUR - Fee / flight segment / passenger
Preferential front row seat (rows 1-4) 15 EUR - Fee / flight segment / passenger
Preferential emergency exit seat (including seats 1C/1D) 25 EUR - Fee / flight segment / passenger

3. Pets

Name of the additional service Fee Number maxim Additional details
Pets in the hold - 32 kg (AVIH) 80 EUR 3 Fee / flight segment / animal - crate: 120cm x 80cm x 80cm
Excess weight - Pet in the hold (EXAV) 30 EUR < 50kg Fee / flight segment / animal
Pet in cabin (PETC) 50 5 Fee / flight segment / animal - crate: 8kg / 25.5cm x 40cm x 40cm
Service dog (SVAN) 0 - The passenger must present a certificate for the dog and a medical certificate for themselves.

4. FEES AND TERMS FOR CHANGES AND CANCELLATIONS

Service

Fee

Additional details

Date or Route Modification


  • -No fee if the modification is made within the first 24 hours of issuance.

  • -30 EUR + fare difference if the modification is made up to 7 days prior to the departure date.

  • -50 EUR + fare difference if the modification is made between 7 days and 6 hours prior to the scheduled departure time.


Fee / Flight segment / passenger;

Downgrading to a lower class is not allowed.

Modifications can be made up to 6 hours before the scheduled departure time.


Name Change

  • -No fee if the change is made within the first 24 hours of issuance.

  • 40 EURO

Fee / Flight segment / passenger;

Modifications can be made up to 6 hours before the scheduled departure time.

Voluntary Cancellation


  • -No penalty if the cancellation is made within the first 4 hours of ticket issuance.

  • -50% of the total cost if the cancellation is made up to 7 days prior to the departure date.

  • -Non refundable if the cancellation is requested with less than 7 days before the scheduled departure time.


Voluntary cancellations can be made up to 24 hours before the scheduled departure time

Duplicate Ticket Cancellation


  • -No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket.

  • -10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance.


Cancellations can be made up to 24 hours prior to the departure time. In case of cancellation, the value of the cheaper ticket will be refunded according to the airline's policies and regulations.

FARES AND TARIFF RULES VALID FOR RESERVATIONS ISSUED BETWEEN NOVEMBER 1ST 2023 - DECEMBER 19TH 2023

A. FARE RULES

The two fare categories available and the included services in each are as follows:

ECONOMY
(Included services in fare)
BUSINESS
valid for flights up to 30 NOV 2023 (Included services in fare)
1 x Small Cabin Baggage (SCB) weighing a maximum of 10 kg and with dimensions of 40cm x 30cm x 20cm. (duty-free items OR laptop OR handbag OR similar) 1 x Small Cabin Baggage (SCB) weighing a maximum of 10 kg and with dimensions of 40cm x 30cm x 20cm. (duty-free items OR laptop OR handbag OR similar)
1 x Small Checked Baggage (SBAG) weighing a maximum of 23 kg each and with dimensions of 100cm x 80cm x 30cm. 1 x Large Cabin Baggage (BCB) weighing a maximum of 10 kg and with dimensions of 55cm x 40cm x 20cm.
2 x Large Checked Baggage (BAG) weighing a maximum of 32 kg each and with dimensions of 100cm x 80cm x 30cm.
Infant: 1 x Checked Baggage weighing a maximum of 23 kg OR 1 or 2-piece stroller. Infant: 1 x Checked Baggage weighing a maximum of 23 kg OR 1 or 2-piece stroller.
- Separate Priority Boarding.

B. ADDITIONAL SERVICES

1. SPECIAL CATEGORY PASSENGERS (SCP)

Name of the additional service

Fee

Maximum number

Additional details

Unaccompanied Minor

(UMNR)

70 EUR

4

-Fee / flight segment / passenger;

-The unaccompanied minor fee will be charged if passengers of nationalities other than Romanian, aged between 14 and 18, request assistance at the airport.Unaccompanied minors aged between 12 and 18 traveling on domestic flights within Romania will not pay the unaccompanied minor fee unless they request airport assistance.

-Unaccompanied minors aged between 12 and 18 traveling on domestic flights within Romania will not pay the unaccompanied minor fee unless they request airport assistance.

Passenger in a wheelchair (medium mobility - WCHR)

0

WCHR + WCHS ≤ 5


Passenger in a wheelchair (limited mobility - WCHS)

0

WCHR + WCHS ≤ 5


Passenger in a wheelchair (completely immobile - WCHC)

0

≤ 2


Infant (INFT)

30 EUR

A319: 15

A320: 20


Pregnant passenger

(PREG)

0

-

-Up to the 28th week of pregnancy: No special requirements or restrictions.

-Between weeks 28-36 of pregnancy: A medical fitness-to-fly certificate is required.

-Flying is prohibited after 36 weeks of pregnancy.

Blind passenger (BLND)

0

-


Passenger with hearing impairments (DEAF)

0

-


Passenger with intellectual or developmental disabilities (DPNA)

0

-


Escorted deportee passenger (DEPA)

Special fare, including for the escort

2

The request should be submitted in writing through the contact form.

Non-escorted deportee passenger (DEPU)

Special fare

10

The request should be submitted in writing through the contact form.

Passenger assistance upon arrival (MAAS)

50

4

Greeting and accompanying passenger upon arrival

2. CHECKED BAGGAGE

Name of the additional service

Fee

Maximum number

Additional details

Excess weight or additional checked baggage (EXBG)

30 EUR

-

Fee / flight segment / passenger / piece

Bike (BIKE)

50 EUR

4

Fee / flight segment / passenger / piece

Sports equipment (SPEQ)


45 EUR

4

Fee / flight segment / passenger / piece - 124cm x 180cm x 84cm

Hunting or sports shooting firearm (WEAP)

(WEAP)


60 EUR

1 container with a maximum of 2 firearms + 5 kg of ammunition

Fee / flight segment / passenger / piece

3. Pets

Name of the additional service

Fee

Maximum number

Additional details

Pets in the hold - 32 kg (AVIH)

80 EUR

3

Fee / flight segment / animal - crate: 120cm x 80cm x 80cm

Excess weight - Pet in the hold (EXAV)

30 EUR

< 50 kg

Fee / flight segment / animal

Pet in cabin (PETC)

50

5

Fee / flight segment / animal - crate: 8kg / 25.5cm x 40cm x 40cm

Service dog (SVAN)

0

-

The passenger must present a certificate for the dog and a medical certificate for themselves.

4. FEES AND TERMS FOR CHANGES AND CANCELLATIONS

Service

Fee

Additional details

Date or Route Modification


  • Business no fee;

  • Economy:

  • -No fee if the modification is made within the first 24 hours of issuance.

  • -30 EUR + fare difference if the modification is made up to 7 days prior to the departure date.

  • -50 EUR + fare difference if the modification is made between 7 days and 6 hours prior to the scheduled departure time.


Fee / Flight segment / passenger;

Downgrading to a lower class is not allowed.

Modifications can be made up to 6 hours before the scheduled departure time.


Name Change

  • Business no fee;

  • Economy:

  • -No fee if the change is made within the first 24 hours of issuance.

  • 40 EUR 

Fee / Flight segment / passenger;

Modifications can be made up to 6 hours before the scheduled departure time.

Voluntary Cancellation


  • Business no fee;

  • Economy:

  • -No penalty if the cancellation is made within the first 4 hours of ticket issuance.

  • -50% of the total cost if the cancellation is made up to 7 days prior to the departure date.

  • -Non refundable if the cancellation is requested with less than 7 days before the scheduled departure time.


Voluntary cancellations can be made up to 24 hours before the scheduled departure time for Economy class and up to 6 hours before the scheduled departure time for Business class.

Duplicate Ticket Cancellation


  • Business no fee;

  • Economy:

  • -No fee if the cancellation is made within 4 hours of purchasing the duplicate ticket.

  • -10 EUR/passenger/segment if the cancellation is made after the 4-hour time limit from ticket issuance.


Cancellations can be made up to 24 hours prior to the departure time. In case of cancellation, the value of the cheaper ticket will be refunded according to the airline's policies and regulations.

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FAQs

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After you have paid for your reservation, a confirmation will be displayed on your screen and sent to you by email.

Whether you want to enjoy the view from a window seat, take advantage of the flexibility of an aisle seat, or simply show the whole family together, you can select the seats you want when you book your tickets. Seat selection is possible on the company's website, in the "Menu" -> "Reserve seats" section.

In case of a voluntary change, the previously paid place is not transferred for the new flight date. The amount previously paid for the seat reservation non-refundable.

To change your ticket, depending on the type of fare applied, you will pay a change fee. If you change your ticket to a higher class, you will also pay the difference between the original fare and the new fare, provided there are seats available.