MEDICAL AUTHORIZATION

Medical authorization is granted by DAN AIR, in one of the following cases:

• Travel with a stretcher or incubator
• You need oxygen
• You have a contagious disease
• Cardiovascular diseases or other circulatory diseases
• Hematological disorders
• Respiratory disorders
• Diseases of the central nervous system
• Gastrointestinal disorders
• ENT diseases (ears, nose and throat)
• Psychic diseases
• Eye disorders (injuries and/or surgeries)
• Task
• Newborns
• After radionuclide therapy
• Chemotherapy
• Orthopedic surgery and casts
• Communicable diseases
• Plastic Surgery
• Terminal diseases

If you fall into one of the above cases, for your own safety, you will need a medical clearance before starting your trip.

Please submit the medical authorization request at the time of booking but no later than 48 hours before departure. Please contact the DAN AIR team at [email protected] or your travel agent for more details.

DISABILITIES / REDUCED MOBILITY

If your mobility is reduced as a result of a temporary or permanent motor, visual, hearing or mental disability or because of your age or illness, DAN AIR undertakes to assist you throughout the journey to make your journey as smooth as possible as comfortable as possible.

If you need assistance at the airport or in the aircraft cabin, please send your request to [email protected], preferably at the time of booking but no later than 48 hours before departure. If you booked online, please contact DAN AIR no later than 48 hours before departure.

For the safety of passengers with disabilities or reduced mobility, you may be required to have an attendant with the specific role of assisting you in an emergency or with basic needs (using the aircraft toilets, feeding or medication, etc.).

A companion is only required in the following cases:

• If the passenger has a serious mental disability that prevents him from understanding and applying the safety instructions.
• If the passenger is blind and deaf, this prevents the possibility of communication with the crew.
• If the passenger requires special care or medical assistance during the flight.
• If, due to a disability, the passenger is unable to feed himself or use the aircraft toilet independently.
• If the passenger is physically unable to participate in the evacuation of an aircraft.

The attendant must meet the following requirements:

• Must be over 18.
• Must be physically and mentally fit.
• They must not be in the care of another person (for example a child, an infant or another person with reduced mobility).

All our aircraft are equipped with seats with movable armrests. However, there are a limited number of places dedicated to people with reduced mobility. Please check the availability of such seats when making your reservation.

For your safety, you may not travel in an emergency exit row or in a row immediately in front of and behind an emergency exit row.

If you request cabin wheelchair service and are traveling alone, you must be able to take care of your own needs in the aircraft lavatory and in the seat (for example: feeding, medication or moving from your seat to the aircraft lavatory). If you are unable to do so, you must be accompanied by another person of at least 18 years of age who is able to provide the necessary assistance.

Please note that our aircraft are not wheelchair accessible on board.

PREGNANT

If you are pregnant, there are several restrictions that may apply, depending on your gestational age. Therefore, for your own safety, if you are pregnant, please contact DAN AIR or your travel agent and indicate:

• Age of pregnancy
• If you plan to travel alone with a child
• If you have a multiple pregnancy.